REFUND POLICY:
Refunds are processed in the same manner as the payment was originally received.
No refunds will be issued without express RMA authorization.
RETURN POLICY:
Returns are accepted within 7 days of retail delivery. Returns are only accepted with a RMA number.
All Returns MUST be in ORIGINAL CARTONING, in RESELLABLE CONDITION. Returns are subject to a 20% restocking fee.
There is no restocking fee for damaged items that have not been replaced.
SHIPPING INFORMATION:
All Items are drop shipped directly from the manufacturer's warehouse's. We do ask to allow 7-12 BUSINESS DAYS for delivery.
Unfortunately there are times when inventory is backordered beyond our control. In this event you will be given a choice of a
backorder or a full refund.
PRODUCT WARANTY:
All our items carry a FULL MANUFACTURERS WARRANTY. TOLL-FREE PHONE NUMBERS are provided in each shipment.
We stand behind our manufacturers and they stand behind us.
If your item requires part(s) only please email us at parts@obiwansales.net for assistance.